Privacy Policy

PRIVACY POLICY
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PRIVACY PRACTICES
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TERMS AND CONDITIONS
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MEDICAL CONSENT
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BILL OF RIGHTS FOR CALIFORNIA RESIDENTS

PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING OUR SERVICES OR WEBSITE.

IMPORTANT NOTE – Our Notice of Privacy Practices is a separate document that governs how your protected health information (“PHI”) may be used and disclosed in connection with health care services in accordance with the Health Insurance Portability and Accountability Act (“HIPAA”)..

I. Introduction

This Privacy Policy (the “Privacy Policy”) describes how CareValidate, Inc., through its CareGLP product, collects and uses your Personal Data through your use of our website and through emails, text messages, and other electronic communications between you and CareGLP. The terms “we,” “us,” “our,” and “CareGLP” refer to CareGLP, owned by CareValidate Inc., a Delaware corporation headquartered at 4575 Webb Bridge Rd, Alpharetta, GA 30005, USA.

CareGLP respects your privacy and we are committed to protecting it by complying with this policy. This Privacy Policy describes the types of information that we and our affiliates, including certain affiliated professional entities (collectively, “CareValidate”, “we”, “our”, or “us”), may collect from you or that you provide to us when using CareGLP through the CareValidate website (the “Website” or the “Platform”).

This Privacy Policy also describes our practices for collecting, using, maintaining, protecting, and disclosing such information. Your use of the Platform is governed by this Privacy Policy and our Terms of Service. This Privacy Policy is incorporated into our Terms of Service. All capitalized terms used in this Privacy Policy, but not defined herein, have the meanings assigned to them in the Terms of Service. By accessing or using the Platform, you acknowledge that you have read, understood, and agreed to be legally bound by and comply with this Privacy Policy and our Terms of Service. If any term in this Privacy Policy is unacceptable to you, please do not use the Platform or provide any Personal Information. This Privacy Policy may change from time to time, and your use of the Platform after we make changes constitutes acceptance of those changes. Therefore, please review this Privacy Policy periodically for updates.

This Privacy Policy does not apply to information collected by third parties, including through applications or content (including advertising) that may link to, be integrated into, or otherwise accessible from the Platform. You may also be subject to different privacy policies or terms of service for other websites or applications.

CareGLP is committed to protecting your privacy. We provide this Privacy Policy to explain the type of information we collect and to inform you about the specific practices and guidelines that protect the security and confidentiality of your personal information.

II. Information we collect about you and how it is collected
Information about you and your healthcare treatment and payment

We collect various types of information from and about users of our Platform, including:

Information by which you can be personally identified, such as name, postal address, email address, telephone number and account information, postal address, gender, occupation, billing and collection information, information related to your eligibility or any other information collected on the Platform that is defined as personally identifiable information under applicable law ("Personal Information").
Health-related information, such as medical history and condition, and any other information exchanged in emails, text messages, chats, or calls between you and CareGLP.
Information about your internet connection, the equipment you use to access our Platform, and usage details.
Information about you, such as whether you are a current user, your product interests, location or demographics, or information related to your inquiry or request.
Any other information that we specifically request.

We collected this information:

Information that you provide us

The information we collect on or through our Platform may include:

Information that you provide on our Platform, including information provided when you log in or register for an account or services provided by one of our affiliates, or through communications with you via the Platform or as a result of any healthcare service.
Information to process or respond to your inquiries related to treatment requests, payment, customer service; and when you provide feedback on our Platform, including payment processing information which includes billing information such as name, address, email address and payment card information.
Records and copies of your correspondence (including email addresses) if you contact us.
Information that you provide for display or publication on the Platform, including social media and testimonials.
Your search queries on the Platform.

As with many other websites and applications, we may use automatic data tracking technologies to collect certain information about your device, browsing actions, and patterns, including:

We may also collect data through the use of pixel tags, web beacons, clear GIFs or similar means (“pixel tags”) that allow us to know when you visit our Platform.

We use cookies and similar technologies to:

Visitors who do not wish to have cookies installed on their computers should configure their browsers to reject them before using the Platform. They can also use the Global Privacy Control (GPC) add-on or their browser preferences, which indicate that they do not want the websites they visit to collect personal information. Our sites are designed to respond to GPC signals.

Third party tools

Information we receive from other sources

This is information we receive about you if you use other websites we operate or other services we provide, or from third parties we work with.

III. How we use your information

We can use your information to:

Complete the transactions you request, such as registrations or payments.
Providing treatment, payment, or healthcare operations.
To communicate with you about our services, products, and healthcare information.
Manage your account, process payments, fulfill orders.
Operate and improve the Platform.
To answer your questions and provide you with the requested information.
Create de-identified data for statistical purposes.
Measure the effectiveness of communications and deliver relevant content.
Improve security, protection, and fraud prevention.
Design and develop our products and services.
To notify you about changes to our services or platform.
Comply with legal obligations.

IV. Disclosure of your information

We may disclose your personal information:

For the purposes of treatment, payment, or healthcare operations.
To the service providers who help us operate and maintain our Platform.
To the medical providers who provide services to you.
To our members and employees.
To third-party credit card processors through encrypted connections.
To comply with legal obligations.
To entities that collaborate with marketing and advertising.
For any purpose disclosed when you provide information or with your consent.
With respect to the de-identified information, for any purpose without restriction.
In the event of a merger, acquisition or sale.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All of the above categories exclude opt-in data and the text message originator’s consent; this information will not be shared with third parties.

V. Choices about how we use and disclose your information

VI. Data Security

We have implemented measures designed to reasonably protect your personal information against accidental loss and unauthorized access. However, the transmission of information over the internet is not completely secure.

By using our Platform, there is a risk that your PHI may be stored unencrypted on your mobile device.

VII. Third-Party Platforms

Our Platform may contain links to other websites outside of our control. Please note that this Privacy Policy does not apply to third-party websites. We recommend that you read the privacy statements and terms of service of any linked or referenced websites you visit.

VIII. No services are provided to minors under 18 years of age

CareGLP does not knowingly provide services to individuals under the age of 18.

IX. Privacy Rights of California Residents

If you are a California resident, the California Consumer Privacy Act (“CCPA”) gives you additional rights regarding your personal information.

For personal information covered by the CCPA, your rights include:

To exercise your rights, you can fill out an application form or send your request to info@carevalidate.com . You can also appoint an authorized agent to submit an application on your behalf.

To disable cookie-based sales, you can visit the CCPA’s Do Not Sell My Personal Information link on our website and modify your cookie settings.

X. Revisions to our privacy policy

We reserve the right to modify this Privacy Policy at any time. Our policy is to post any changes on this page. If you continue to use our Platform after the changes are made, it means that you accept them.

XI. Contact Information

If you have any questions about this Privacy Policy, please contact us at:

CareValidate, Inc. 4575 Webb Bridge Road Suite 4345 Alpharetta, GA 30005 support@CareValidate.com

Privacy Practices

Last update: January 1, 2024

NOTICE OF PRIVACY PRACTICES

THIS NOTICE DESCRIBES HOW YOUR MEDICAL INFORMATION MAY BE USED AND DISCLOSED AND HOW YOU CAN ACCESS THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

About us

This Notice of Privacy Practices (“Notice”) describes the privacy practices of CareGLP owned by CareValidate, Inc. and its affiliates, including certain affiliated professional entities, its physicians, health professionals and other personnel (“we” or “us”).

II. Our privacy obligations

The law requires us to maintain the privacy of your health information (“Protected Health Information” or “PHI”) and to provide you with this Notice about our legal obligations and privacy practices regarding your PHI. We are also required to notify you in the event of a Breach of unprotected PHI. When we use or disclose your PHI, we are required to comply with the terms of this Notice (or any other notice in effect at the time of use or disclosure).

III. Permitted Uses and Disclosures Without Your Written Authorization

In certain situations, which we describe in Section IV below, we need your written authorization to use or disclose your PHI. However, we do not need any authorization for the following uses and disclosures:

A. Uses and disclosures for treatment, payment, and healthcare operations

We may use and disclose PHI, but not your “Highly Confidential Information” (defined in Section IV.B below), to treat you, obtain payment for the services we provide to you, and carry out our “Healthcare Operations”.

Treatment: We may use and disclose your PHI to provide you with treatment, for example, to diagnose and treat your injury or illness. We may also disclose your PHI to other healthcare professionals involved in your treatment.
Payment: We may use and disclose your PHI to obtain payment for the services we provide to you.
Healthcare operations: We may use and disclose your PHI for internal administration, planning, and various activities that improve the quality and cost-effectiveness of the care we provide to you.

B. Disclosure to family members, close friends, and other caregivers

We may use or disclose your PHI to a member of your family, a close personal friend, or another person involved in your care under certain circumstances as permitted by law.

C. Public health activities

We may disclose your PHI for public health activities, including reporting illnesses, injuries, or certain other health events.

D. Victims of abuse, neglect or domestic violence

If we reasonably believe that you are a victim of abuse, neglect, or domestic violence, we may disclose your PHI as required or permitted by law.

E. Health monitoring activities

We may disclose your PHI to health oversight agencies for activities authorized by law.

F. Judicial and administrative procedures

We may disclose your PHI in response to a court or administrative order or other legal process.

G. Law enforcement officers

We may disclose your PHI to law enforcement officials under certain circumstances.

H. Deceased

We may disclose PHI to a coroner, medical examiner, or funeral director as authorized by law.

I. Research

We may use or disclose your PHI for research purposes if approved by an Institutional Review Board or a Privacy Board.

J. Health or safety

We may use or disclose your PHI to prevent or reduce a serious and imminent threat to health or safety.

K. Specialized government functions

We can use and disclose your PHI to government units with special functions, such as military or national security units.

L. Compensation of workers

We may disclose your PHI to comply with workers’ compensation laws.

M. As required by law

We may use and disclose your PHI as required by other laws not described above.

IV. Uses and disclosures that require your written authorization

A. Use or disclosure with your authorization

Other uses and disclosures of PHI not described in this Notice will only be made with your written authorization.

B. Uses and disclosures of your highly confidential information

Federal and state laws require special protections for certain types of highly confidential information, such as information about mental health, substance use treatment, HIV/AIDS, genetic testing, etc. We must have your written authorization to disclose such information unless otherwise permitted by law.

C. Revocation of your authorization

You may withdraw your authorization at any time by sending a written request to the Privacy Officer.

V. Your rights regarding your protected health information

A. For more information and complaints

If you have questions about your privacy rights or wish to file a complaint, you can contact:

Compliance and Privacy Officer CareValidate, Inc. 4575 Webb Bridge Road Suite 4345 Alpharetta, GA 30005 support@carevalidate.com Phone: (844) 357-3601

You can also file a complaint with the U.S. Department of Health and Human Services’ Office for Civil Rights.

B. Right to request additional restrictions

You have the right to request additional restrictions on the uses and disclosures of your PHI.

C. Right to receive confidential communications

You can request to receive communications by alternative means or in alternative locations.

D. Right to inspect and copy your medical information

You can request access to your records. Fees may apply for copies. To request access, contact support@carevalidate.com

E. Right to request the modification of your records

You can request modifications to your PHI if you believe it is incorrect or incomplete.

F. Right to receive an accounting of disclosures

You can request a report of certain disclosures of your PHI. Fees may apply for multiple requests in a year.

G. Right to receive a copy of this notice

You may request a copy of this Notice at any time.

VI. Effective date and duration of this notice

A. Effective date

This Notice takes effect on January 1, 2024.

B. Right to change the terms of this notice

We may modify this Notice and make the new terms effective for all PHI we maintain, including prior information. Updated notices will be available on our website or upon request.

VII. Privacy Officer

CareValidate, Inc. 4575 Webb Bridge Road Suite 4345 Alpharetta, GA 30005 support@carevalidate.com

Contact information for the data protection officer

Johan Westin Per Hörbergs Väg 3 164 50 Bromma Sweden Phone: +46 705085085

Email: johanwestin00@gmail.com

TERMS & CONDITIONS

Last updated: January 1, 2024

CAREGLP IS DESIGNED FOR SPECIFIC MEDICAL CONDITIONS AND CONCERNS THAT ARE NOT EMERGENCIES. IF YOU BELIEVE YOU HAVE A MEDICAL EMERGENCY, CALL 911 OR YOUR LOCAL MEDICAL PROVIDER.

CareValidate does not control or interfere with the practice of medicine or mental health care provided by independent Medical Groups or individual Providers using the CareGLP platform. Each Medical Group and Provider is solely responsible for directing the medical care, mental health care, and/or treatment they provide. By using CareGLP, you acknowledge and agree that CareValidate is not a medical or mental health provider, and that your use of the CareGLP platform does not establish a doctor-patient or other healthcare provider relationship with CareValidate. Furthermore, CareValidate does not monitor or influence the professional services offered by any Pharmacy or Laboratory listed on the platform. Each of these entities is responsible for the quality and suitability of the services it provides.

This User Agreement (together with the CareValidate, Inc. Privacy Policy) applies to your use of all sites (collectively, the “Sites”) to which this User Agreement links, and the services, features, content, or applications (together with the Sites, the “Services”) offered by CareValidate, Inc. and our affiliated brands and products, including CareGLP. The terms “we,” “us,” “our,” and “CareGLP” refer to CareGLP, owned by CareValidate Inc., a Delaware corporation located at 4575 Webb Bridge Rd, Alpharetta, GA 30005, USA.

Please read this User Agreement carefully, as it sets out the legally binding terms and conditions for your use of our Services.

This User Agreement contains a Mandatory Arbitration Clause in Section XXI, which includes a class action, class arbitration, and waiver of jury trial. These clauses require the use of arbitration to resolve disputes, rather than jury trials or class actions. By accepting these terms, you expressly agree to be bound by and comply with this Agreement, including the Mandatory Arbitration and Class Action Waiver clauses.

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING OUR SERVICES OR WEBSITE.

I. Introduction

These Terms of Use (the “Terms”) describe your rights and responsibilities with respect to the CareGLP website (“website” or the “Platform”) owned and operated by CareValidate, Inc.

In these Terms, “we,” “our,” “us,” “CareGLP,” and “CareValidate” collectively refer to CareValidate, Inc. and any of its products, subsidiaries, or affiliates. The terms “you” and “your” refer to the individual using the Platform. Your use of the Platform is governed by these Terms and our Privacy Policy. By accessing or using the Platform, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms and our Privacy Policy and to comply with them.

Even if you accessed the Platform through a website operated or controlled by a third party, including a CareValidate affiliate, you understand and agree that these Terms are between you and CareGLP. You also understand and agree that the Platform and any services provided through these Terms, except for the Healthcare Services described herein, are provided by CareGLP.

By using or accessing the Platform, you expressly consent to conduct electronic business transactions with CareValidate and participate in health-related activities with healthcare professionals and professional entities affiliated with CareValidate. These processes have the same legal validity as your signature. You agree and consent to CareValidate, CareGLP, their affiliates, and certain affiliated professional entities sending you information, messages, notices, and other communications to your designated mobile phone and email address. If you do not agree to any of these Terms or our Privacy Policy, you may not use the Platform.

This Agreement sets out the important terms you need to know and understand, as well as the Services you are requesting.

II. Modification of the Terms

This agreement is subject to change as explained below.

We reserve the right, at our sole discretion, to modify these Terms, in whole or in part, at any time and for any reason, without penalty or liability to you or any third party. We recommend that you review the Terms periodically when using the Platform to check for any changes. You can determine when the Terms were last revised by referring to the “Last Modified” indicator above. If you continue to use the Platform after the revised Terms are posted, you will be deemed to have accepted them. If any provision of these Terms is unacceptable to you, your sole remedy is to discontinue using the Platform.

III. Description of CareGLP, owned by CareValidate, Inc.

You understand and agree that the Platform is intended to facilitate the following services (the “Services”): (a) the development and collection of healthcare records and information and their retention for use in meetings and communications with healthcare providers; (b) administrative support in connection with the scheduling and payment of healthcare Services; (c) administrative support in connection with the coordination of compliance and optional payment for prescription medications ordered or prescribed by healthcare providers performing Healthcare Services; and (d) telecommunications and technology support for using the Platform as a means of direct access to healthcare providers provided by affiliated professional entities for communication, consultations, assessments, and treatment by such healthcare providers.

You understand that the Platform collects unique information about you so that an affiliated healthcare provider, through the Healthcare Services, can determine whether a prescription or diagnostic test is indicated and appropriate for you. This information includes relevant medical information (such as your past and present medical conditions, medications, and blood pressure), diagnostic tests, as applicable, and personal information (such as your name, location, and demographic information) (collectively, “Your Information”). You also understand and agree that, after reviewing your information, the healthcare provider, in their independent professional judgment, will determine whether to prescribe medication, other treatment, or alternatively, refer you to alternative clinical resources (the “Healthcare Services”).

You consent to us sending and disclosing all of your information to affiliated professional entities and their medical providers so that you may be evaluated and possibly receive healthcare services.

In addition, you agree that we may provide your information to pharmacies, laboratories, and other diagnostic testing companies affiliated and non-affiliated with CareGLP as part of coordinating the fulfillment and desired payment for diagnostic tests, prescription drugs, and recommended medical devices as part of healthcare services.

All medical providers who provide Healthcare Services through the Platform are: (i) independent professionals contracted or employed by affiliated professional entities that coordinate with CareGLP and (ii) solely responsible for such Healthcare Services provided to you.

CareGLP does not provide any healthcare services through the Platform and is not authorized to practice medicine. CareGLP does not control or interfere with the provision of healthcare services by medical providers and affiliated professional entities, each of which is independent and solely responsible for the healthcare services provided. Therefore, you understand and agree that CareGLP is not liable for the healthcare services or your use of them, including any personal injury or property damage.

By accepting this Agreement, you understand and agree that CareGLP does not act as a pharmacy and does not control or interfere with such services. By accepting this Agreement, you understand and agree that you may be entering into a relationship with a pharmacy, a pharmacist, or a pharmaceutical group, or any other similar relationship with one or more of such external entities.

IV. Eligibility

To use the Services through the Platform, the following must be met:

He/She is at least 18 years of age or older.
Live in the United States and in a state or territory where the Services are available.
You agree to be legally bound by and comply with these Terms of Use.
To use the Platform, you must have compatible computer or mobile devices, internet access, and the necessary software. Charges may apply for the use of mobile and internet services.

You understand and agree that meeting the above requirements does not guarantee that you will receive the Services through the Platform. In addition to the above requirements, CareGLP and its affiliated professional entities reserve the right to modify or add new requirements as they deem appropriate, at their sole discretion, without prior notice. Furthermore, the healthcare providers and affiliated professional entities that provide the Healthcare Services may, on a case-by-case basis, determine that certain criteria apply to the use of the Platform for Healthcare Services or that these criteria are not appropriate for a particular user. You can obtain more information about the Healthcare Services criteria by contacting support@carevalidate.com

IV. Eligibility

The Services are currently available to people residing in certain states. To see the list of current states, please contact customer support at support@carevalidate.com

VI. Registration, user accounts and user data

Although anyone can access certain parts of the Platform, registration with CareGLP is required to access the Services. The Services are only available to registered CareGLP users and other CareGLP affiliates with accounts containing usernames and passwords. The Platform may be unavailable at any time, for any period, or for any reason, and CareGLP will not be liable if, for any reason, the Platform, in whole or in part, is unavailable at any time or for any period.

When you register an account, the Platform may contain forms or fields that allow you to enter, submit, or transmit user information or data (“User Data”) to or through CareGLP. You understand and agree that CareGLP may use, copy, or display any User Data you provide on or through the Platform. CareGLP may create derivative works from such data and provide them to our service providers, successors, and assigns, as well as to medical providers and their affiliated professional entities, in connection with the provision of the Services.

You grant CareGLP, our service providers, our successors and assigns, and medical providers and their affiliated professional entities, the fully transferable and sublicensable right and license to use, reproduce, modify, analyze, perform, display, distribute, and otherwise disclose to third parties any User Data that you submit on or through the Platform for the purpose of providing you with the Services; conducting research or analysis of such data; and designing, developing, implementing, modifying, and/or improving new, current, or future CareGLP features, products, and services using such data.

VII. Your responsibilities and recognition

As a condition for using the Services through the Platform, you agree to the following:

All information you provide through the Platform is accurate, complete, and correct, and you will maintain and accurately update any information you have provided to CareGLP.
Your permission to use the Platform is personal (the Platform will be used exclusively by you), and your identification information is accurate and truthful. You agree to keep your username and password confidential and to log out at the end of each session. You are responsible for all activities that occur under your account and for maintaining the confidentiality of your password. You are responsible for changing your password immediately if you believe it has been compromised. You may not transfer or share your password with anyone, nor create more than one account. You may not use another person's account at any time.

You agree to immediately notify CareGLP of any unauthorized use of your username, password, or any other security breach of which you become aware that involves or is related to the Services by sending an email to CareGLP at support@carevalidate.com

You may be asked to provide additional information to CareGLP, its affiliated professional entities, or the relevant medical providers for the delivery of healthcare services or the fulfillment of a prescription. You may choose not to provide the requested information; however, if you do, you will not be able to use the Platform or any other related services.

You understand and agree that the provision of Health Services through the Platform depends on the completeness and accuracy of your Information. CareGLP cannot verify all of your Information; therefore, it is not responsible for the consequences if your Information is inaccurate or incomplete. If your Information is inaccurate, incomplete, or not maintained, or if CareGLP has reasonable grounds to suspect it, it reserves the right to suspend or terminate your account and your use of the Services. In addition, CareGLP may take all measures it deems necessary or reasonable to maintain the security of the Platform, the Services, and your Secure User Account.

VIII. Usage Restrictions

You will not use, encourage, or allow others to use our Platform except as expressly permitted in these Terms. You may not:

Using or attempting to use the Platform or Services for anyone other than yourself.

Accessing or using the Platform in any manner or for any purpose that infringes, misappropriates, or otherwise violates any intellectual property or other right of any third party, or that violates any applicable local, state, or federal law or regulation, or is prohibited by these Terms.

Release your mobile operating system. The Platform is designed for use only on mobile phones with a manufacturer-approved, unmodified operating system. Using the Platform on a mobile phone with a modified operating system may compromise the security features designed to protect your protected health information (PHI) from unauthorized or unintentional disclosure. You could compromise your PHI if you use the Platform on a modified mobile phone. Using the Platform on a mobile phone with a modified operating system constitutes a serious breach of these Terms.

License, sublicense, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make available to third parties the Platform or related materials in any way.

Using or accessing the Platform to create or develop competitive products or services or for any other purpose that is detrimental to CareGLP or that puts it at a commercial disadvantage.

Perform any action or use the Platform in any way that may damage, destroy, disrupt, disable, impair, overburden, interfere with, or otherwise impair or damage our Platform or any content, in whole or in part.

Disrupt, interfere with, violate security, or attempt to gain unauthorized access to our Platform or any computer network.

To circumvent, violate, avoid, remove, disable, damage, decrypt, or otherwise bypass any security device, protection, or technological measure implemented by CareGLP or any of our service providers to protect our Platform.

Introduce, upload, transmit, distribute, or otherwise execute or propagate any virus, application, Trojan horse, or any other harmful computer code that may damage or alter a computer, portable device, computer network, communications network, data, or our Platform, or any other system, device, or property.

Remove, delete, alter, or obscure any trademark, specification, warranty, or disclaimer, or any copyright, trademark, patent, or other intellectual property notices or proprietary rights from our Platform or any content made available to you on or through our Platform.

Using any manual process or automated device to monitor or copy any content available on or through our Platform for any unauthorized purpose, except as permitted in Section XIII (Privacy) below.

Copy, duplicate, download, store in a retrieval system, publish, transmit or otherwise reproduce, transfer, distribute, store, disseminate, aggregate, use as a component or as the basis of a database or otherwise use in any way or by any means any data, text, report or other materials related to CareGLP or third-party content on the Platform; or

Encourage or allow anyone else to do the above.

IX. Licenses

Subject to your compliance with these Terms, CareValidate grants you a personal, limited, revocable, non-exclusive, and non-transferable license to view, download, access, and use the Platform and its content, solely for your personal, non-commercial use. No other right, title, or interest in the Platform is transferred to you, and CareValidate and its licensors reserve all rights not expressly granted. You are not permitted to reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell, or participate in the sale of such content, or exploit it in any way, in whole or in part, for commercial use.

X. Disclaimer Regarding Limited Healthcare Services

The Platform is structured for its specific use in certain healthcare services and is not, and should not be, considered or used as comprehensive medical advice, care, diagnosis or treatment.

Always seek the advice of your physician or other qualified healthcare provider with any questions you may have concerning general personal health, medical conditions, or medications, and before starting or stopping any treatment, medication, or drug.

XI. Consent for telehealth

Telehealth uses electronic communications, information technology, and other means to connect patients in one location with licensed, certified, or registered healthcare professionals in another location regarding a clinical matter. While telehealth offers potential benefits, like any medical procedure, it also carries potential risks. Please review the full Telehealth Informed Consent, which informs you about treatment methods, risks, and limitations of using telehealth to meet your health and wellness needs. To receive healthcare services, you will need to agree to the Telehealth Informed Consent regarding the use of telehealth.

By using the Services, you agree and acknowledge that CareValidate and CareGLP are beneficiaries of the Medical Consent and have the right to its enforcement.

XII. Payment

By submitting your information for healthcare services, you agree to pay all fees due. By entering your payment information and submitting your request, you authorize us, our affiliates, or our third-party payment processors to collect the amount due. If you receive a medical consultation, the fees are non-refundable. We do not accept returns of prescription products for reuse or resale, and all sales are final. If you believe we have made a mistake, please contact us through your CareGLP portal.

You understand and agree that you are responsible for all charges due to receive the Services, including charges levied by medical providers and affiliated medical professional entities.

Please note that the final charge to your credit card may vary depending on the prescribed medication and the pharmacy chosen to process the order. If there is any variation in the charge, a member of our support team will contact you with the details as soon as possible. We inform you that we collect essential payment data, including your payment instrument details (such as credit card number) and associated security code, solely for the purpose of facilitating payment processing. It is important to note that all payment information is meticulously protected within the secure infrastructure provided by Stripe. To fully understand our data privacy practices, we encourage you to read the privacy notice available at: https://stripe.com/privacy .

You understand that CareGLP’s affiliated medical professionals are not healthcare providers contracted by any health insurance plan (commercial, government, or otherwise—i.e., “out-of-network” providers) and, therefore, you understand and agree that you are solely responsible for paying all fees due for the healthcare services provided to you, including any fees charged by the medical providers and affiliated medical professionals. Amounts charged by CareGLP will include the fees charged by the medical providers for the healthcare services. In the event that your credit card expires or CareGLP, our affiliates, or our third-party payment processors are unable to process your payment, you may be notified to provide an alternative payment method. CareGLP and/or the medical provider(s) are under no obligation to provide any healthcare services unless and until full payment has been received and/or verified.

You also understand and agree that, because CareGLP medical providers do not have a contract with any health insurance plan to provide healthcare services, including federal or state government healthcare programs such as Medicaid and Medicare, any prescription drugs or laboratory services ordered by a CareGLP medical provider may also not be covered.

XIII. Privacy

CareGLP understands the importance of the confidentiality and privacy of your information. Please see our Privacy Policy for a description of how we may collect, use, and disclose your information in connection with the Platform.

XIV. Intellectual Property

Between CareValidate and you, CareValidate is the sole and exclusive owner of all rights, title, and interest in and to the Platform and its content, features, and functionality (including, without limitation, all information, software, text, screens, images, video, audio, selection, arrangement, and appearance), as well as all intellectual property rights therein, and any suggestions, ideas, or other feedback you provide. Any copy, modification, revision, enhancement, adaptation, translation, or derivative work of the Platform will be the sole and exclusive property of CareValidate or its licensors, including all intellectual property rights therein. You are permitted to use the Platform solely for your personal, non-commercial use, provided you comply with these Terms. No other right, title, or interest in and to the Platform is transferred to you, and all rights not expressly granted are reserved by us or our affiliates.

Certain names, logos, and other materials displayed on the Platform may constitute trademarks, trade names, service marks, or logos (“Trademarks”) of CareValidate or its affiliates. You are not authorized to use such Trademarks without the express written authorization of CareValidate or its affiliates. Ownership of such Trademarks and the reputation associated with them belongs to us or our affiliates.

XV. Links and third-party websites

The Platform may contain hyperlinks or references to other websites (“Linked Sites”) operated by third parties. These Linked Sites may not be under our control; therefore, we are not responsible for the information, products, or services described on them, or for the content of any Linked Site, including, but not limited to, any link contained within a Linked Site, or for any changes or updates to such Site. We provide these Linked Sites to you solely for your convenience, and the inclusion of any link does not necessarily imply endorsement of the Linked Site or any association with its operators. Your use of these Linked Sites is entirely at your own risk, and we are not liable to you in any way, directly or indirectly, for any content, errors, damage, or loss caused by or in connection with the use of or reliance on information contained or provided on the Linked Sites.

You may have accessed the Platform through a Linked Site, including one controlled by a parent company, subsidiary, or affiliate of CareValidate. You understand and agree that we are not responsible for the information, products, or services described on such Linked Sites, and that only these Terms will apply to your use of or access to the Platform.

XVI. Exemption from guarantees

YOU ACKNOWLEDGE AND AGREE THAT THE PLATFORM AND SERVICES ARE PROVIDED THROUGH IT “AS IS” AND “AS AVAILABLE”. YOUR USE OF THE PLATFORM IS AT YOUR OWN RISK. CAREVALIDATE AND ITS AFFILIATES AND THEIR RESPECTIVE OFFICERS, DIRECTORS, MANAGERS, PARTNERS, MEMBERS, EMPLOYEES, AND AGENTS (COLLECTIVELY “RELATED PERSONS”) MAKE NO REPRESENTATIONS OR WARRANTIES AND SPECIFICALLY DISCLAIM ANY AND ALL WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THE PLATFORM AND SERVICES, INCLUDING ANY REPRESENTATIONS OR WARRANTIES WITH RESPECT TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AVAILABILITY, SECURITY, ACCURACY, ABSENCE OF VIRUS OR MALWARE, INTEGRITY, TIMELINESS, FUNCTIONALITY, RELIABILITY, SEQUENCING, OR DELIVERY SPEED. WE MAKE NO WARRANTIES OR REPRESENTATIONS THAT YOUR USE OF THE PLATFORM OR SERVICES WILL NOT INFRINGE THE RIGHTS OF THIRD PARTIES.

TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER CAREGLP NOR ITS RELATED PARTIES WILL BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY YOUR RELIANCE ON INFORMATION OBTAINED THROUGH THE PLATFORM. IT IS YOUR RESPONSIBILITY TO EVALUATE THE ACCURACY, COMPLETENESS, TIMELINESS, RELIABILITY, OR USEFULNESS OF THE PLATFORM. FURTHERMORE, CAREVALIDATE DOES NOT GUARANTEE THAT THE PLATFORM WILL OPERATE UNINTERRUPTED OR FREE FROM ERRORS, DEFECTS, LOSSES, DELAYS IN OPERATION, CORRUPTION, CYBERATTACKS, VIRUSES, INTERFERENCE, HACKING, MALWARE, OR OTHER SECURITY INTRUSIONS, AND CAREGLP DISCLAIMS ANY LIABILITY RELATED THERETO.

YOU UNDERSTAND AND AGREE THAT ANY CONTENT, MATERIAL AND/OR INFORMATION OBTAINED THROUGH THE USE OF THE PLATFORM IS USED AT YOUR OWN RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER OR MOBILE PHONE OR LOSS OF DATA RESULTING FROM DOWNLOADING SUCH CONTENT, MATERIAL AND/OR INFORMATION.

XVII. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW AND EXCEPT AS SET FORTH IN THIS SECTION, NEITHER CAREVALIDATE NOR ITS RELATED PERSONS OR LICENSORS SHALL BE LIABLE TO YOU OR ANY PARTY FOR ANY CLAIM, LIABILITY, LOSS, COST, OR DAMAGE UNDER ANY LEGAL OR EQUITABLE THEORY, WHETHER IN TORT (INCLUDING NEGLIGENCE), CONTRACT, STRICT LIABILITY, OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, ANY INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF PROFITS, LOSS OF DATA, OR LOSS OF GOODWILL.

CAREGLP is not liable for service interruption, damage to your computer or mobile phone, or system failure, or the cost of substitute products or services, nor for any damages for personal injury or emotional distress, including death, arising out of or in connection with any access to, use of (or inability to use) the platform or any service provided through it. This applies even if CareGLP or related persons have been advised of the possibility of such damages or losses.

TO THE EXTENT PERMITTED BY LAW AND SUBJECT TO THIS SECTION, THE TOTAL LIABILITY OF CAREVALIDATE AND ITS RELATED PARTIES FOR ANY CLAIM UNDER THESE TERMS SHALL NOT EXCEED ONE HUNDRED UNITED STATES DOLLARS (USD 100.00). PLEASE NOTE THAT SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS OF LIABILITY OR MAY LIMIT OUR ABILITY TO LIMIT OUR LIABILITY TO YOU, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

XVIII. Compensation

You agree to indemnify, defend, and hold harmless CareValidate, CareGLP, and any of their Affiliates, licensors, and suppliers from and against any and all third-party claims, demands, liabilities, costs, or expenses, including attorneys’ fees and costs, arising out of or related to: (i) any breach by you of these Terms, (ii) your unauthorized use of materials or features available on the Platform, and/or (iii) your violation of any and all applicable laws, rules, or regulations.

XIX. Modifications to the Platform

CareValidate reserves the right to modify, temporarily or permanently, the Platform or any part thereof, at any time and for any reason, with or without prior notice. You agree that CareValidate will not be liable to you or any third party for any modification, suspension, or discontinuance of the Platform.

XX. Suspension and Termination of Rights

These Terms will remain in full force and effect as long as you continue to access or use the Platform. You may terminate these Terms at any time by discontinuing your use of the Platform. Your permission to use the Platform automatically terminates if you violate these Terms.

We may terminate or suspend any of the rights granted by these Terms and your access to our Platform with or without notice, at any time and for any reason. The following provisions survive the expiration or termination of these Terms for any reason: Disclaimer of warranties; Limitation of liability; Indemnification; Governing law, dispute resolution, arbitration, class action waiver; and miscellaneous.

Subject to applicable law, CareValidate reserves the right to maintain, delete, or destroy all communications and materials posted or uploaded to the Platform, in accordance with its internal record retention and/or content destruction policies. Upon termination, CareValidate and CareGLP will no longer be obligated to provide the Services, except to the extent we are required to provide you with access to your medical records or to provide you with ongoing care under our applicable legal, ethical, and professional obligations.

XXI. Applicable Law; Dispute Resolution; Arbitration

YOU AND WE AGREE THAT ALL DISPUTES BETWEEN YOU AND US (WHETHER OR NOT SUCH DISPUTE INVOLVES A THIRD PARTY) WITH RESPECT TO YOUR RELATIONSHIP WITH US (INCLUDING DISPUTES RELATING TO THIS USER AGREEMENT, YOUR USE OF THE SERVICES AND/OR PRIVACY AND/OR PUBLICITY RIGHTS), WILL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, EXCEPT THAT YOU MAY FILE CLAIMS IN A SMALL CLAIMS COURT IF YOUR CLAIMS QUALIFY. YOU AND WE AGREE THAT CLASS OR REPRESENTATIVE ARBITRATIONS, AS WELL AS CLASS OR REPRESENTATIVE ACTIONS, ARE NOT PERMITTED UNDER ANY CIRCUMSTANCES, AND THAT YOU AND WE WAIVE THE RIGHT TO PARTICIPATE IN A CLASS LAWSUIT OR CLASS ARBITRATION.

You and we further agree that we waive our respective rights to sue or go to court to enforce or defend our rights under this User Agreement. You and we agree that the Federal Arbitration Act and federal arbitration govern the interpretation and enforcement of this provision.

Except as otherwise provided below, you and we agree that any cause of action, legal claim, or dispute between you and us arising out of or relating to these Terms shall be resolved by arbitration on an individual basis. Class actions and class arbitrations are not permitted; you and we may only bring a claim on your own behalf and may not seek relief affecting other CareGLP users. If a particular claim (or specific relief request) is determined by a court to be ineligible for arbitration within the limitations of this provision, only that claim (or specific relief request) may be brought in court. All other claims (or relief requests) remain subject to this provision.

Instead of arbitration, you or we may file claims in your local small claims court, if the court’s rules allow it. If you do not file your claims in small claims court (or if you or we appeal a judgment from that court to a court of general jurisdiction), the claims must be resolved by binding individual arbitration. The American Arbitration Association will administer all arbitrations according to its Consumer Arbitration Rules. You and we expressly waive the right to a jury trial.

You may opt out of this provision within 30 days of the date you accepted these Terms. To do so, you must send your name, address, username, email address or phone number you use for your CareGLP account, and a clear statement that you do not wish to participate in this arbitration agreement. You must send them to:

CareValidate
CareValidate, Inc.
4575 Webb Bridge Road
Suite 4345
Alpharetta, GA 30005
support@CareValidate.com

Before we begin arbitration of a claim, you must provide us with a written Notice of Dispute that includes your name, residential address, username, email address or phone number you use for your CareGLP account, a detailed description of the dispute, and the remedy you are seeking.

Any dispute notification you send to us must be mailed to:

CareValidate
CareValidate, Inc.
4575 Webb Bridge Road
Suite 4345
Alpharetta, GA 30005
support@CareValidate.com

Before arbitration begins, we will send you a Dispute Notice to the email address you use for your CareGLP account or by another appropriate means. If we are unable to resolve a dispute within thirty (30) days of receiving the Dispute Notice, either you or we may initiate arbitration.

The costs and fees of the arbitration will be allocated in accordance with the arbitration provider’s rules, including rules relating to frivolous or improper claims.

For any claim that is not arbitrated or settled in small claims court, you agree that it will be resolved exclusively in the United States District Court for the District of Georgia or in a state court located in Fulton County, Georgia. You also agree to submit to the personal jurisdiction of either of these courts to litigate such claim.

The laws of the State of Georgia, to the extent not preceded by or inconsistent with federal law, shall govern these Terms and any claim, without regard to conflict of law provisions.

Applicable Law. We control and operate the Platform from the United States and it is not subject to the laws or jurisdiction of any state, country, or territory other than the United States. These Terms shall be governed by the laws of the State of Georgia, without regard to its conflict of law principles.

Arbitration Agreement. You and CareGLP agree that all claims and disputes relating in any way to your use of our Platform, or arising out of or in connection with these Terms, will be resolved by binding arbitration, to the fullest extent permitted by applicable law, on an individual basis, except for disputes that may be settled in small claims court, any dispute in which either party seeks equitable relief for the alleged unauthorized use of copyrights, trademarks, trade names, logos, trade secrets, or patents, or any dispute already pending at the time you first accept these Terms. You also agree that any arbitration will be held in Fulton County, Georgia.

Arbitration Rules. The Federal Arbitration Act governs the interpretation and enforcement of this dispute resolution provision. Any arbitration between you and CareValidate will be initiated through the American Arbitration Association (AAA) and governed by the AAA Consumer Arbitration Rules. The AAA Rules and filing forms are available at www.adr.org.

Waiver of jury trial.

IN THE EVENT THAT ARBITRATION IS CONTRARY TO APPLICABLE LAW, YOU AND CAREVALIDATE WAIVE ANY CONSTITUTIONAL OR STATUTORY RIGHT TO GO TO COURT AND HAVE A TRIAL BEFORE A JUDGE OR JURY.

You and CareValidate agree to resolve any claims and disputes through arbitration. Arbitration involves submitting a claim or dispute to one or more individuals who review it and make a final, binding decision to resolve it, rather than having it decided by a judge or jury in court. Arbitration proceedings are generally more limited, efficient, and less expensive than court proceedings and are subject to very limited judicial review. The arbitral award will be binding and may be entered as a judgment in any court of competent jurisdiction.

Class arbitrations, class actions, and representative actions are not permitted. YOU AND CAREVALIDATE AGREE THAT ALL CLAIMS AND DISPUTES WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT MUST BE ARBITRED OR LITIGATED INDIVIDUALLY AND NOT COLLECTIVELY. CLAIMS AND DISPUTES BY MORE THAN ONE CLIENT OR USER MAY NOT BE BROUGHT AS A CLASS ACTION OR ANY OTHER TYPE OF REPRESENTATIVE ACTION, WHETHER WITHIN OR OUTSIDE OF ARBITRATION, OR ON BEHALF OF ANY INDIVIDUAL OR GROUP. UNLESS YOU AND CAREVALIDATE AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN THE CLAIMS OF MORE THAN ONE PERSON OR PARTY, NOR PRESIDE OVER ANY FORM OF CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDINGS. IN ADDITION, THE ARBITRATOR MAY AWARD RELIEF (INCLUDING MONETARY, PRECAUTIONARY, AND DECLARATORY RELIEF) ONLY TO THE REQUESTING PARTY AND ONLY TO THE EXTENT NECESSARY TO PROVIDE THE RELIEF REQUIRED BY THAT PARTY’S CLAIM(S) OR DISPUTE(S). ANY RELIEF AWARDED MAY NOT AFFECT OTHER USERS OF CAREGLP.

This mandatory arbitration will survive the termination of your relationship with us.

XXII. Copyright infringement

CareValidate reserves the right to remove any content, material, or information available on or through our Platform at any time and for any reason. CareValidate and CareGLP comply with the provisions of the Digital Millennium Copyright Act (DMCA) applicable to Internet service providers (17 U.S.C. § 512, as amended) and respond to clear notices of alleged copyright infringement. This Section XXII describes the procedure for submitting a notice of alleged copyright infringement to CareValidate.

Notification of alleged copyright infringement. If you have any objection to copyrighted content or material available on or through our Platform, you may send a notification to our Designated Agent at the following address: support@carevalidate.com

Any notification to CareValidate regarding CareGLP under Title 17 of the United States Code, Section 512(c), alleging copyright infringement must include the following information:

An electronic or physical signature of the person authorized to act on behalf of the owner of the exclusive right that is being infringed.
Identification of the copyrighted work or other intellectual property that you claim has been infringed, or, if multiple copyrighted works are covered by a single notification, a representative list of those works.
Identification of the content or material that you claim is infringing and where it is located on our Platform.
Sufficient information for CareValidate to contact you, such as your address, telephone number, and/or email address.
A statement by you that you have a good faith belief that use of the content or material that you complain about is not authorized by the copyright owner, its agent, or the law; and
A signed statement by you that the above information in your notification is accurate and that, under penalty of perjury, you are the copyright owner or authorized to act on behalf of the copyright owner.

XXIII. Different

These Terms constitute the entire understanding and agreement between you and us with respect to the subject matter hereof. If any provision of these Terms is held to be invalid by a court of competent jurisdiction, the parties nevertheless agree that the court will endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of these Terms will remain in full force and effect. The headings are for reference only and in no way define, limit, construe, or describe the scope of such section. Our failure to act with respect to any breach of these Terms by you or any third party does not constitute a waiver of our right to act with respect to subsequent or similar breaches. You may not assign or transfer your rights or obligations under these Terms without our prior written consent, and any assignment or transfer in breach of this provision will be void.

XXIV. Contact Information

If you have any questions or concerns, please contact support@carevalidate.com

CareGLP is a patient management platform that works with physicians and independent healthcare professionals who provide services through the CareGLP Platform. CareGLP does not directly provide medical or pharmaceutical services, and payment does not guarantee the issuance or dispensing of a prescription. Medical services are provided through independent providers and Usable Health, PC. The information provided on this website is for informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. If you have questions or concerns about your health, please consult your physician. This site is an advertisement for services, not a specific medication.

Last update: January 1, 2024 (version 1.0.0)

WE DO NOT REPLACE EMERGENCY MEDICAL SERVICES. IF YOU HAVE A MEDICAL EMERGENCY, SEEK EMERGENCY MEDICAL ATTENTION IMMEDIATELY IN PERSON OR CALL 911 OR YOUR LOCAL EMERGENCY NUMBER.

We may modify these terms at any time, as required by law. This may include changing, adding, or removing terms. We may do so for legal, business, competitive reasons, or other reasons not listed here.

Telehealth consent

Telehealth is the type of care that allows customers to access health services using an audio and video interface such as videoconferencing.

The electronic systems used will incorporate network security protocols and software to protect the confidentiality of customer identification data and images and will include measures to safeguard the data and ensure its integrity against intentional or unintentional corruption.

Expected benefits:

Possible risks:

As with any medical procedure, there are potential risks associated with using telehealth for weight loss treatment. These risks include, but are not limited to:

In exceptional cases, the information transmitted may not be sufficient (e.g., poor image resolution) to allow the physician or other clinical staff to make appropriate medical decisions.
Delays in medical assessment and treatment could occur due to equipment deficiencies or failures.
In very rare cases, security protocols could fail, resulting in a breach of privacy of personal medical information.
In rare cases, lack of access to complete medical records can lead to adverse drug interactions, allergic reactions, or other errors in judgment.

By submitting these forms, I understand the following:

I understand that the laws protecting the privacy and confidentiality of medical information also apply to telehealth, and that no information obtained through the use of telehealth that identifies me will be disclosed to researchers or other entities without my consent.
I understand that I have the right to withhold or withdraw my consent for the use of telehealth in the course of my care at any time, without affecting my right to future care or treatment.
I understand that I have the right to inspect all information obtained and documented during a telehealth interaction and can receive copies of this information for a reasonable fee.
I understand that there may be a variety of alternative healthcare methods for weight loss management available to me and that I can choose one or more of them at any time.
I understand that it is in my interest to inform my doctor or other clinical staff about any other healthcare provider involved in my medical care.
I understand that I can expect the anticipated benefits of using telehealth in my care, but that no outcome can be guaranteed or assured.

Customer consent for the use of telehealth

I have read and understood the above information about telehealth, discussed it with my doctor or designated clinical staff, and had all my questions answered satisfactorily. I hereby give my informed consent for the use of telehealth in my weight management care. I have been provided with a copy of this form for my personal records.

My continued use of the services constitutes my understanding and acceptance of the above terms and I hereby authorize the use of telehealth in the course of my diagnosis and treatment.

HIPAA Consent

The Health Insurance Portability and Accountability Act (HIPAA) provides safeguards to protect your privacy. Implementation of HIPAA requirements officially began on April 14, 2003. This form is a simplified version. You can obtain a more complete version from the office.

What this is all about: Specifically, there are rules and restrictions on who can see or be notified about your Protected Health Information (PHI). These restrictions do not include the normal sharing of information necessary to provide you with office services. HIPAA gives you certain rights and protections as a patient. We strive to balance these needs with our goal of providing you with quality professional service and care. You can learn more from the U.S. Department of Health and Human Services: www.hhs.gov .

We have adopted the following policies:

Patient information will be kept confidential except when necessary to provide services or to ensure that all administrative matters related to their care are handled properly.
This specifically includes sharing information with other healthcare providers, laboratories, and health insurance payers, as needed and appropriate for your care.
Patient files may be stored on open file shelves and will not contain any code identifying a patient's condition or information that is not already on public record.
The normal course of providing care involves leaving such records, at least temporarily, in administrative areas such as the reception office, the examination room, etc. These records will not be available to anyone other than office staff and external providers.
You agree to the normal procedures used within the office for handling charts, patient records, PHI, and other documents or information.
It is this office's policy to remind patients of their appointments. We can do this by phone, email, mail, or any other means convenient for the clinic or as requested.
We may send you other communications to inform you about changes in policies or procedures that may be valuable or informative to you.
The practice uses a number of vendors in conducting business. These vendors may have access to PHI, but must agree to comply with HIPAA confidentiality rules.
You understand and accept office inspections and document reviews that may include PHI by government agencies or insurance payers in the normal performance of their duties.
You agree to bring any concerns or complaints regarding privacy to the attention of the office manager or the physician.
Your confidential information will not be used for marketing or advertising purposes for products, goods, or services.
We agree to provide patients with access to their records in accordance with state and federal laws.
We can change, add, remove, or modify any of these provisions to better serve the needs of both the practice and the patient.
You have the right to request restrictions on the use of your protected health information and to request changes to certain office policies regarding your PHI. However, we are not obligated to modify internal policies to comply with your request.

Continued use of the services implies my understanding and acceptance of the terms set forth in the HIPAA INFORMATION FORM and any subsequent changes to the office’s policy. I understand that this consent will remain in effect from this point forward.

Financial consent

I understand and agree that a credit card may be held on file for the provision of services and that any remaining balance for services rendered will be paid in full. I authorize CareGLP, owned by CareValidate, Inc., to submit on my behalf and disclose any medical history or other information necessary to process my consultation request. Fees and receipts for all professional services are available upon request.

I authorize CareGLP, owned by CareValidate, Inc., to make changes to invoices and debit my account for orders placed, goods received and/or services rendered that are not fully covered by vouchers or third-party credits.

I authorize CareGLP, owned by CareValidate, Inc., to charge my credit card account for any outstanding balance due.

All programs renew automatically, and I consent to being automatically charged for any program I am enrolled in unless I expressly request cancellation before my payment is processed. No refunds or exchanges are offered. I certify that I am an authorized user of this credit card and that I will not dispute payments with the issuing company.

Shipping Authorization

All prescription medications are dispensed in accordance with state and federal laws, with the approval of the responsible pharmacist, and in compliance with all applicable regulations of the relevant Medical Boards and State Boards of Pharmacy. The customer requesting the shipment releases CareGLP and CareValidate, Inc. from all liability for any delays or errors during the shipping process. The medication is considered dispensed and the order complete upon signature of the delivery receipt, not upon arrival at the destination.

My continued use of the services constitutes my understanding and acceptance of the above terms and I give CareGLP and CareValidate, Inc. permission to send me medications to the address provided on my intake form or any other address I give to the company and I agree to all the conditions listed above.

FOR CALIFORNIA RESIDENTS

Last update: January 1, 2024

Privacy Statement – California

This PRIVACY NOTICE APPLIES ONLY TO CALIFORNIA RESIDENTS (“consumers” or “you”) and supplements the information in CareValidate’s CareGLP General Privacy Statement. We have adopted this notice to comply with the California Consumer Privacy Act of 2018 (“CCPA”), the California Privacy Rights Act (“CPRA”), and other California privacy laws. Terms defined in the CCPA or CPRA have the same meaning in this notice.

Information we collect

We collect information that identifies, relates to, describes, refers to, can be associated with, or could reasonably be linked, directly or indirectly, to a particular consumer or device (“Personal Information”).

We have collected the following categories of personal information from California consumers since January 1, 2024 on CareValidate’s CareGLP platform:

Category A. Identifiers. Examples: Account Name, Address, Beneficiary Name, Beneficiary Relationship, Customer ID Number, Customer Reference Number, Contract Number, Date of Birth, Date of Death, Driver's License Number, Email Address, Emergency Contact Name, Emergency Contact Number, Employee ID Number, Name, Passport Number, Telephone Number, Policy Number, Policy Qualification Information. Collected: Yes
Category B. Categories of personal information listed in the California Customer Records Statute (California Civil Code § 1798.80(e)). Examples include: a name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, work history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some of the personal information included in this category may overlap with other categories. Collected: Yes
Category C. Characteristics of classifications protected under California or federal law. Examples: gender, age, citizenship status, disability, marital status. Collected: Yes
Category D. Business Information. Examples: FEIN, HH premium, home value, business income line, insurance lines acquired, net worth, payment information, pension dollar amounts, personal property records, policy count by product, policy number, property address, property ownership, vehicle information.

Collected: Yes

Category E. Biometric information. Examples: blood sample, health information, medical conditions, medical information, urine sample, vital information.

Collected: Yes

Category F. Internet or other similar network activity. Examples: ad recall, app usage, browser type, chat transcripts, cookies, device, email transcripts, HM Drive usage, website interaction, IP address, location, my account activity log, web message transcripts, website usage.

Collected: Yes

Category G. Geolocation data. Examples: Travel direction, latitude, longitude, acceleration rate, speed rate, survey location.

Collected: No

Category H. Sensory data. Examples: audio recordings of historical transfer requests, audio recordings of medical interviews, audio recordings of telephone calls.

Collected: Yes

Category I. Professional or employment-related information. Examples: annual salary, bank account information, educator vs. non-educator, employer name, employment location, employment status, date of hire, household income, job title, length of service, number of years working in education, occupation, occupation code, percentage increase, resume, tenure, termination date, transfer date, work history.

Collected: Yes

Category J. Information on non-public education. Examples: Educational records directly related to a student maintained by an educational institution or a party acting on its behalf, such as grades, academic transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.

Collected: No

Category K. Inferences drawn from other personal information. Examples: Paperless preferences, Login email, Security preferences, Address preferences, Consumer preferences, Attitudes, Psychographic data, Survey comments, Investment strategy, Electronic delivery preferences.

Collected: Yes

We obtain the categories of personal information listed above from the following categories of sources:

Directly from our clients or their agents. For example, from documents provided to us by our clients related to the services for which they hire us.
Indirectly from our clients or their agents. For example, through the information we collect from our clients during the provision of our services and from activity on our website.
From third parties who interact with us in connection with the services we provide.

Personal information does NOT include

Information legally available from federal, state or local government records (“Publicly Available Information”).
De-identified or aggregated consumer information.
Information excluded from the scope of the CCPA, such as:
Health or medical information covered by HIPAA and CMIA.
Personal information covered by industry-specific privacy laws, such as FRCA, GLBA, FIPA and the Driver Privacy Protection Act of 1994.

Sensitive personal information

Sensitive personal information means information that reveals:

Your social security number, driver's license, or passport.
Your account username and password, financial account, debit card or credit card.
Your precise geolocation.
Their racial or ethnic origin, their religious or philosophical beliefs, or their trade union membership.
Contents of your mail, email, and text messages, unless CareValidate is the intended recipient.
Your genetic data.

Unless publicly available, sensitive personal information also includes:

Use of Personal Information

We may use or disclose the personal information we collect for one or more business purposes:

To fulfill or address the reason for which the information is provided.
To issue and service your policy and offer you other insurance or financial products.
To provide you with information, products or services.
To provide you with email alerts, event logs, and other notifications.
To fulfill obligations and enforce rights under contracts with you.
To improve our website and present its content.
For testing, research, analysis, and product development.
To protect the rights, property, or safety of ourselves, our customers, or others.
To respond to regulatory and law enforcement requests.
To external service providers who perform services on our behalf.
To affiliates and subsidiaries.
As required or permitted by law.

We will not collect additional categories of personal information or use it for substantially different purposes without prior notice.

Share personal information

We may disclose your personal information to a third party for a business purpose.

In the past 12 months, we have disclosed the following categories of personal information to third parties for commercial purposes: None.

We disclose personal information to:

Sale of personal information

We do not sell your personal information to anyone.

Your rights and options

The CCPA grants California residents specific rights over their personal information. This section describes your rights under the CCPA and how to exercise them.

Access to specific information and data portability rights

You have the right to request details about our collection and use of your personal information collected from January 1, 2024 onwards.

If we sold or disclosed your personal information, we will provide you with separate lists that identify the categories sold and disclosed for commercial purposes.

Correction requests

You have the right to request corrections to your personal information.

Voluntary exclusion from the use and disclosure of confidential personal information

You may request that we limit the use of your sensitive personal information, with certain exceptions.

Rights to request removal

You have the right to request the deletion of your personal information from our records, with certain exceptions.

Exercising your rights

To exercise your rights, submit a verifiable consumer request through:

Response time and format

We aim to respond within 45 days. If more time is needed (up to 90 days), we will notify you in writing.

Without discrimination

We will not discriminate against you for exercising any of your rights under the CCPA.

Changes to our privacy notice

We reserve the right to modify this Privacy Notice at any time. We will notify you of any material changes by email or on our website.

Contact

If you have any questions about this notice, please contact us at:

CareValidate, Inc.
4575 Webb Bridge Road
Suite 4345
Alpharetta, GA 30005

CareGLP is a patient management platform that works with independent physicians and healthcare professionals who provide services through the CareGLP Platform. CareGLP does not directly provide medical or pharmaceutical services, and payment does not guarantee the issuance or dispensing of a prescription. Medical services are provided through independent providers and Usable Health, PC. The information provided on this website is for informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. If you have any questions about your health, please consult your doctor. This site is an advertisement for services, not for any specific medication.

DECLARATION OF RIGHTS

501.0575

Declaration of Rights for Consumers Seeking Weight Loss

(1) The Weight Loss Consumer Bill of Rights shall consist of the following provisions:

(A) WARNING: RAPID WEIGHT LOSS CAN CAUSE SERIOUS HEALTH PROBLEMS. WEIGHT LOSS IS CONSIDERED TO BE MORE THAN 1 TO 2 POUNDS PER WEEK, OR A WEIGHT LOSS OF MORE THAN 1% OF BODY WEIGHT PER WEEK AFTER THE SECOND WEEK OF PARTICIPATION IN A WEIGHT LOSS PROGRAM.
(B) CONSULT YOUR PERSONAL PHYSICIAN BEFORE STARTING ANY WEIGHT LOSS PROGRAM.
(C) ONLY PERMANENT LIFESTYLE CHANGES, SUCH AS CHOOSING HEALTHY FOODS AND INCREASING PHYSICAL ACTIVITY, PROMOTE LONG-TERM WEIGHT LOSS.
(D) THIS SUPPLIER'S RATINGS ARE AVAILABLE UPON REQUEST.
(E) YOU HAVE THE RIGHT TO:

1. ASK QUESTIONS ABOUT THE POTENTIAL HEALTH RISKS OF THIS PROGRAM AND ITS NUTRITIONAL CONTENT, PSYCHOLOGICAL SUPPORT, AND EDUCATIONAL COMPONENTS.
2. RECEIVE A DETAILED STATEMENT OF THE ACTUAL OR ESTIMATED PRICE OF THE WEIGHT LOSS PROGRAM, INCLUDING ADDITIONAL PRODUCTS, SERVICES, SUPPLEMENTS, EXAMINATIONS AND LABORATORY TESTS
3. KNOW THE ACTUAL OR ESTIMATED DURATION OF THE PROGRAM.
4. KNOW THE NAME, ADDRESS, AND QUALIFICATIONS OF THE DIETITIAN OR NUTRITIONIST WHO HAS REVIEWED AND APPROVED THE WEIGHT LOSS PROGRAM IN ACCORDANCE WITH S. 468.505(1)(j) OF THE FLORIDA STATUTES.

(2) Additional requirements

Copies of the Weight Loss Consumer Bill of Rights displayed pursuant to 501.0573(6) must be printed in bold type, at least 24 points, on one side of a poster. Palm-sized copies distributed pursuant to 501.0573(5) must be bold and legible. Each weight loss service provider is responsible for producing and printing appropriate copies of the Weight Loss Consumer Bill of Rights.

History.—s. 4, ch. 93-274; s. 45, ch. 2000-154.

Source: Florida Statutes 501.0575

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